Manager, Population Health

Ann Arbor, MI

Full Time

Experienced

Manager, Population Health

Location: Remote / Hybrid (Preferred: Chicago, IL or Southeast Michigan)
Company: Town Square Health
Reports To: VP, Provider Strategy & Population Health
Salary Range: $100,000 - $115,000

About Town Square Health

Town Square Health is a new value-based healthcare provider leveraging technology to better serve the Medicare population. Our engineering team builds and maintains both cloud infrastructure and on-premise systems that power patient care. We value pragmatic solutions, clear communication, and engineers who care about the people using our software. Our mission is to provide the best healthcare possible and a fantastic patient experience where people are welcomed, known, and supported.

Town Square Health is looking for bold, collaborative, thoughtful, and highly effective people to join our team.

The Opportunity:

Town Square Health is seeking a Manager, Population Health to support the execution of high-priority population health, operations, and technology initiatives. This role is ideal for a highly organized, execution-oriented professional who can take loosely defined problems and drive them to clear, measurable outcomes.

Key Responsibilities

Program & Project Ownership

Own cross-functional initiatives from scoping through execution
Build workplans, set timelines, assign owners, and drive accountability
Provide regular status updates to leadership on progress, risks, and decisions

Central Operations & Automation

Support automation initiatives across call center, referrals, medical records, billing, and medication workflows
Identify and prioritize automation opportunities based on impact and complexity
Partner with Technology, Operations, and Finance on build vs. buy evaluations and ROI analysis
Help define and track operational KPIs (e.g., turnaround time, error rates, cost per transaction)

Virtual Specialist Go-Live (Example Project Area)

Serve as the point person for identifying, vetting, and standing up virtual specialist partners to support patient care delivery.
Assess Town Square Health’s needs for virtual specialty care—including clinical use cases, patient populations, specialty coverage, and technology requirements—and recommend a prioritized shortlist of specialist vendors.
Partner closely with the VP, Provider Strategy & Population Health to translate strategic vision and priorities for virtual specialty care into executable plans, while owning day-to-day management of specialist relationships.
Own the specialist partner relationship end-to-end, including contract coordination, technical and operational go-live, and post-launch stabilization once patient care is live.
Act as the internal owner and connector for virtual specialist partnerships, working closely with clinical, technology, and operations leaders to inform decisions around workflows, clinical hand-offs, technology integrations, and performance expectations.

Population Health Build

Conduct structured vendor evaluations focused on ROI and operational impact
Support vendor selection and implementation planning
Help design population health workflows and operational handoffs
Support the chronic condition management program builds

Qualifications

3–6 years of experience in healthcare operations, value-based care, healthcare technology, or consulting
Demonstrated ability to manage projects end-to-end with minimal oversight
Strong organizational, analytical, and problem-solving skills
Ability to operate effectively in ambiguous, fast-paced environments
Excellent communication and stakeholder management skills
Experience working cross-functionally with clinical, operations, and technology teams

What We Offer

Competitive compensation and performance-based incentives
Salary range: $100,000 - $115,000
Comprehensive benefits (medical, dental, vision, 401(k))
Flexible hybrid work model (preferred in Chicago or Ann Arbor)
Opportunity to help transform how healthcare is delivered to older adults

Town Square Health is an equal opportunity employer committed to building a diverse and inclusive team.

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What's your citizenship / employment eligibility?*

We encourage all eligible candidates to apply and are currently giving preference to candidates who can work in-person 1-2 days a week in our Chicago, IL, or Ann Arbor, MI locations. Are you located in either of these areas?*

The starting salary range for this position is $XX-$XX. Does this meet your salary requirements?*

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Were you referred to this role by a current Town Square Health employee? If yes, please add the name.*

Are you legally eligible to work in the United States?*

Which best describes your experience level in healthcare operations or population health?*

Which environments have you worked in?*

How would you describe your experience owning projects end-to-end (from scoping through execution)?*

Describe a time you were given a loosely defined problem in healthcare or operations and how you drove it to execution.*

What types of projects do you most enjoy owning: operational execution, process design, stakeholder coordination, or strategic analysis—and why?*

Which of the following have you directly worked on? (Select all that apply)* Population health or care management workflowsReferral management or specialist coordinationAutomation or workflow optimizationVendor evaluation or RFP processesKPI or operational dashboard development

This role is highly execution-oriented and operates in an ambiguous environment. What specifically excites you about that type of work?*

This role requires hands-on execution, not just strategy. Are you comfortable personally driving workplans, tracking action items, and following up with stakeholders to ensure delivery?* YesNo

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Manager, Population Health

Manager, Population Health

About Town Square Health

Key Responsibilities

Qualifications

What We Offer

Apply for this position